The new terminal is earning praise for its focus on inclusion, which can be found everywhere from the heights of the information and check-in counters, private rooms for breastfeeding parents, adult changing tables in some restrooms, and visual paging board for passengers who may have trouble hearing the announcements.
“It shows what an airport should look like beyond 2023.” “The upgraded MCI does a lot more than check a few standard boxes,” reported Conde Nast Traveler, using the aviation code given to the airport when it was known as Mid-Continent International Airport. Now that people are getting the hang of it, he said, the problem is clearing up. Kansas City Beacon Pat Klein, the director of the Kansas City Aviation Department, said that there has been an adjustment period at the congested KCI passenger pickup line.
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